Which Cookies Does Neocom Use?

Below is an overview of the cookies used by Neocom and their respective functions.

Neocom Admin Portal (Internal, no customer impact):

  • Hubspot
    Purpose: Chat support
    Type: Cookie
    Domain: app.hubspot.com
  • Cloudinary
    Purpose: Media hosting
    Type: Cookie
    Domain: cloudinary.com
  • Google Analytics
    Purpose: Usage analysis of the Neocom Admin Portal
    Type: Cookie
    Domain: neocomapp.com
  • Metabase
    Purpose: Operates "Dashboard" & "Analytics" tabs in the Neocom Admin Portal
    Type: Cookie
    Domain: insights.neocomapp.com
  • Neocom Authentication:
    Purpose: API authentication
    Type: LocalStorage
    Domain: admin.neocomapp.com

Neocom Advisor:

  • Purchase Tracking (optional)
    Purpose: Stores anonymous session ID
    Type: Cookie
    Domain: Domain where Neocom is integrated
    Storage Duration: 365 days
  • Session ID
    Purpose: Temporary storage of anonymized session ID
    Type: sessionStorage
    Storage Duration: Until end of browser session (e.g., when the tab is closed)