Customize Your Advisor's Design
With Neocom, you can tailor your advisor's design to match your website's aesthetic seamlessly. The user-friendly interface allows for quick and easy adjustments, enabling you to implement seasonal changes, sales promotions, or other marketing activities effortlessly.
Accessing the Theme Designer
To access the Theme Designer, simply log into the Neocom Admin Portal. Select the desired advisor and navigate to the Setup section, found in the top horizontal toolbar. Once in the Setup section, you'll find the Theme Designer in the vertical toolbar on the left side of the page.
Previewing, Saving & Discarding Changes
Before we continue, it should be noted that all customisations are only applied when you click Apply. If you want to return to the last saved version, you can click on Discard. Please note that no changes will be saved until you click Apply. If you exit the Theme Designer without saving your changes, you will be asked to confirm whether you want to continue without saving.
The preview will update automatically so you can see what your changes look like before you apply or discard them. You can also switch between the mobile, tablet and desktop views by using the icons at the top right of the page.
Content of This Article
This article provides comprehensive information to help you navigate the diverse functionalities of the Neocom Theme Designer. The topics covered include:
💡 It is always best to work your way from top to bottom when starting to theme your advisor as some of the changes you make here will affect elements throughout your advisor.
Basics
1) Font
The font is a crucial element of your website and advisor, contributing to brand identity.
Updating the font
Enter the name of your desired font in the top field labeled Font Family Name. Along with your preferred font, you must also specify at least one backup font. We recommend using Sans Serif as a backup, as it is a font that works across all browsers.
You can also add multiple backup fonts, each separated by a comma. The need for a backup arises because you may have a specific font installed on your device, while visitors to your website may not have it available on theirs. In such cases, the backup font will be used.
To ensure that the font works on all browsers for all users, we have integrated a field where you can enter a custom URL that links to a font contained in a CSS file. You can enter this URL in the field labeled Embed Custom Font.
This link allows any device to instantly download the required font using any browser. Your website also has a link to a CSS file so that your webpage loads with the correct font. You can use the URL your website uses, or generate a link from a GDPR-approved font provider, such as Bunny Font (https://fonts.bunny.net/). Simply choose the desired font, add two sizes (400 & 700) by clicking "Add Variant," and then copy the URL.
Here is an example of what the CSS link should look like:
https://fonts.bunny.net/css?family=abel:400|abhaya-libre:400,700|are-you-serious:400|signika:400,700
Fügen Sie diese URL einfach ins Feld Embed Custom Font ein, um sicherzustellen, dass alle Gäste den Berater genauso sehen, wie Sie es beabsichtigen.
2) Size & Placement
The Size & Placement section allows you to adjust the dimensions and positioning of your advisor so it fits seamlessly into your online presence.
Max Width adjusts the maximum width of your advisor to fit your website. If you don’t know what the max width of your site is you can use Google’s Developer Tools, found by clicking on the three dots to the right of the URL in your browser under More Tools, to inspect any element to find its width. The width is measured in pixels.
Top Margin allows you to shift the Inline Advisors up or down. This is particularly convenient if you have a toolbar at the top, or bottom, of the website that you don't want to obstruct. You can enter two values, one for Mobile and one for Desktop.
Modal Top Margin allows you to shift the Full Page Advisors down. Even though the advisor will be full screen, you may still want certain elements at the top visible, like a Header or Navigation Bar. Again, you can enter two values, one for Mobile and one for Desktop.
💡 Each element has an information icon ⓘ to clarify during the adjustment process.
3) Theme Colors
At this stage, you can select both the Primary and Secondary Colors by using the eyedropper and entering an RGB, or HEX color code. You will see an example of the Primary color changing on the continue button or the price tag symbol for example, and the Secondary color changing the color of the text under the progress bar. These changes will affect various elements across all pages of your advisor from the initial questions to the results page. You can customize your color palette further, later in the process.
4) Corner Radius
This element allows you to adjust the corner radius of various elements of your advisor including the buttons and question cards (the card where you select your answer)
Advisor
Here you can customize the various elements during the advisor's question phase:
1) Advisor Frame
This adjusts the background color located behind the question box and the result cards.
2) Texts
Here you have the option of changing the weight and style of the question text.
3) Progress Bar
This is the bar that depicts your progress through the advisor at the very top of the page.
4) Price Filter
If you want to accentuate the price filter you can choose a new color for the price icon. If this is not adjusted it will remain the primary color selected earlier.
5) Slider
Here you can change all colors within the price filter. To see the changes you need to click on the price tag icon.
6) Primary Button
Allows you to change the color of the continue button or add a border if you wish. If you do not change this, it will continue to use the Primary Color selected earlier.
7) Secondary Button
You have all the same customizable options as with the Primary Button. For both the Primary and Secondary button options you can also adjust the font weight, font color, and font size. You also have the option to adjust the Hover Color. This means when users pass over the button with their mouse, the button changes color automatically.
Answers
1) Card
The Card section lets you customize the answer cards. Each of the answers, to each question, are positioned on what is called a card which are completely individualizable. In this section, you can adjust the background color and the border.
2) Text
Like all the other sections, this is your opportunity to customize the font on each card. You can adjust size, make text Bold, add Italics, whatever you wish.
3) Controls
Customers must click on the card to select that specific answer and move on with the advisor. With the Controls section you can adjust what color should be displayed if the card is selected or not.
Results
1) Card
This refers to the individual result cards (as seen above with the highlighted border) You can adjust the background color of each result card, add borders, and adjust the border width.
2) Text
Refers to the title text of each result Card. You can adjust the size or color and add bold or italics effects. The font itself is always coupled with the font you added in step one.
3) Price
Here you can adjust the standard price, the sale price, and the strike-through price, as well as the price prefix and suffix ($ / € for example).
4) CTA Button
This is the button that will drive visitors to the Product detail page on your website. Setting up a clear look for this button will make the journey clearer for customers and drive customers to checkout. As with other elements, you can adjust the background, border, font color, font size, and weight.
5) Add to Cart
This button sends the selected product directly to the clients' Cart, meaning it is a button that you want to draw attention to while still keeping in line with your online style guide. This feature requires extra information within the feed you supply to Neocom. If you are curious, reach out and contact your Customer Success Manager.
6) Comparative Features
These are located underneath each result card. Here you can adjust the color of the ticks which are visible when a product meets the requirements selected in the advisor. You can also adjust the color of the icon chosen to represent those features that the product does not possess. Just like the other sections, you can also adjust the font size and weight at this point.
End of Conversation
The End of Conversation section focuses on what users see when they finish the advisor, specifically what is displayed in place of the previous questions.
1) Conversation Summary
Here you can adjust the background color of the entire result section, as well as the checkmark displayed. Each checkmark indicates each question that the user answered, and doubles as a link to return to that specific question.
2) Floating Arrow Button
This refers to the floating arrow button, centrally located below the text. This block allows you to change the color of the background, and the arrow itself.
3) Restart Button
The Restart button is located at the bottom right. Again, you can adjust the color of the text, the icon, and the background, as well as the font weight and size. You also can hide the icon altogether.
User Feedback
1) Banner
Here you have the chance to define the background color of the User Feedback section, as well as the displayed Text color.
2) Banner Buttons
This enables you to adjust the font weight and size as well as add borders for the Thumbs Up | Thumbs Down buttons.
Tips & Tricks
Keep it simple.
While the customization options are nearly limitless, we recommend maintaining the advisor’s aesthetic in harmony with your website. Focus on a few key elements to ensure a clear and elegant user experience.
Prioritize getting the basics right. Take your time to carefully adjust size and positioning, and ensure that the font and primary and secondary colors are well-coordinated.
Baby Steps.
Refine individual elements gradually, review them, and apply the changes using Apply. This way, you can immediately see the impact of your adjustments and minimize the risk of unintended changes.